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At Minichunkies, your satisfaction is our top priority. We have designed a straightforward return, exchange, and refund policy to ensure a hassle-free shopping experience for all our customers.
Timeframe: You can return or exchange items within 7 days of receiving your order.
Condition: Items must be unworn, unwashed, undamaged, and in their original packaging with tags attached.
Inspection: Once we receive the item, we will inspect it and notify you of the return/exchange status.
Value: We offer exchanges for items of the same value.
Stock Availability: Exchanges are subject to stock availability.
Process: To initiate an exchange, please contact us at info@minichunkies.com with your order number and details of the item you wish to exchange.
Eligibility: Refunds are processed for the cost of the item only, excluding original delivery charges.
Exclusions: Refunds are not available for items purchased with coupons or discounts; only exchanges are offered.
Custom Orders: Custom or personalized orders are non-refundable and non-exchangeable.
Processing Time: Once approved, refunds will be processed within 6–9 business days to your original payment method.
Original Condition: Items must be returned in their original condition with all tags attached.
Accepted Reasons: Returns are accepted for:
Defective or damaged items during transit (images required).
Incorrect items received (images required).
Size issues (refer to our sizing chart before ordering).
Note: No refunds or exchanges for items missing original tags, packaging, or showing signs of excessive use.
Before Shipping: Orders can be canceled before shipping by contacting us at info@minichunkies.com.
After Shipping: Shipped orders cannot be canceled.
Color Disclaimer: Product colors may vary slightly due to screen resolution differences.
Size Queries: If you have any size or product-related queries, contact us at info@minichunkies.com for assistance.
If you have any questions or concerns about our Return, Exchange, and Refund Policy, please do not hesitate to reach out to us at info@minichunkies.com. We are committed to making your shopping experience with Minichunkies as smooth as possible.
Last Updated: 01-02-2025
Minichunkies
info@minichunkies.com
